Date And Time

Thu, May 16, 2019

7:30 PM – 10:30 PM CEST

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Impact Hub Milano

4 Via Aosta

20155 Milano

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“As technology evolves, designers must continuously transform in order to remain relevant in today’s complex and interconnected world. New customer experiences are being born and are just not defined by physical or digital but in the seamless interactions generated through them”. -

The designers of today are facing new challenges. We need to adopt a new mindset that involves our design principles and a new technological language to deliver valuable service/experiences that are leveled to the behaviours that consumers are getting used to; thanks to the rapidly tech growth the world is facing today.

We need to take action and start diffusing new topics regarding - artificial intelligence, machine learning, virtual reality, augmented reality, extended reality - acquiring a new language called - data - and deep dive in the positive aspects and challenges of the collaboration between different stakeholders such as - developers, data scientist, data analysts - when realizing projects for either private or public sector.

For this reason, we are introducing a new format called TECH PILLS, a space to learn about emergent technologies, share case studies coming from different types of consultancies, companies/start-ups; and bring together designers and tech experts in one place.

TECH PILLS (Chapter 1) will inquire into the concepts and definitions regarding to AI/ML and the conventions to consider for their application in different type of services. Also, we will share real-life anecdotes and case studies that will provide us understanding on the orchestration of projects involving design and technology. The experts of this first edition will be:

*Fabio Foglia - Co-founder at MarketMind Research / Professor of Artificial Intelligence and Digital Transformation at Bocconi University

*Marco Tamburlini - General Manager Italy at Sketchin

*Alessandro Confetti - Lead Technologist at Thoughtworks

The event will be held in English.

Hosted by:

Impact Hub @ImpactHubMilano

Sponsored by:

Carlsberg Italia - @Carlsberg_it

ThoughtWorks - @Thoughtworks

service design drinks milan 19 tech pills chapter 1